IHFC
SETUP & DISMANTLE | CONTACTS | SERVICES & UTILITIES

IHFC, a division of ANDMORE extends our sincere appreciation to you for exhibiting with us during High Point Market.

This manual serves as a reference guide for your 2026 High Point Market Experience. Reading this material, and following the steps provided, will ensure an efficient move-in, set-up, break-down and move-out for all exhibitors. Our goal is to provide outstanding customer service to you and your buyers, and we are always available to discuss your questions, comments or concerns. Please contact Dorisa Norwood, Property and Tenant Relations Manager at 336-688-6303 or dnorwood@ANDMORE.com.

We appreciate your cooperation and look forward to working together during High Point Market.


AGE REQUIREMENT: As High Market is a trade only event, children under the age of 12 will not be allowed on the floor. No strollers allowed. Nursing mothers entering the exhibit area must carry the nursing child in a harness or backpack carrier.


ALCOHOL - ABC PERMITS FOR SERVING ALCOHOL: If you are planning to serve liquor in your showroom during the upcoming April 2026 High Point Market, you are required by the State of NC to purchase a "Limited Special Occasion Permit". This applies only to liquor, not beer and wine. No permit is required for serving beer and wine. However, if you are planning to purchase beer or wine through a distributor, you will need this permit. The cost of the permit is $50. No permit is necessary if the host is serving or offering only beer or unfortified wine or if you are using a catering company.

To obtain a permit to serve liquor in your showroom during Market, email requests to Dorisa Norwood, Property and Tenant Relations Manager at 336-688-6303 or dnorwood@ANDMORE.com.


BALLOONS & INFLATABLES: Balloons and inflatables of any type are not permitted.


CONSTRUCTION RESTRICTIONS:

  • INTERHALL Perimeter Walls: If walls are modified ed in any way (hanging pictures, painting, etc.), Exhibitor is responsible for returning to original condition, including patching holes, re-sheet-rocking, and painting original paint and color paint: Sherwin Williams Super Paint with Air Purifying Technologies Flat Extra White Color: SW7005 Pure White.

  • INTERHALL Floor: Painting of INTERHALL concrete floors is strictly prohibited as well as the use of any type of adhesive. A protective layer between INTERHALL concrete and exhibitor floor is required before installing any type of flooring or carpet. Tenants are responsible for damage to stained concrete floors. Repairs will be billed at cost plus 20%. Floor protection must be placed between hallway ply board, use 6 mil or better plastic, corrugated cardboard, or ply board. DO NOT use duct tape or double sided tape for securing to concrete. Transition strips must be used, tape is not acceptable. The GC will be responsible for providing a black rubber transition strip in the profile necessary to transition from the showroom floor to the 3mm vinyl composition tile in the public corridors. The flooring type along with the respective profile of the transition strip shall be submitted for approval by the Tenant Improvement office prior to installation

  • Construction: Must be approved in writing, in advance by ANDMORE and completed 30 days prior to Market. Refer to "Set-Up" guidelines.

  • Painting: No painting of any kind is permitted in space less than 30 days prior to Market without approval.

  • Interior Signing: Subject to advance written approval by ANDMORE.

  • Electrical: Any additional electrical service or fixtures must be done by ANDMORE approved contractor and must be approved in writing by ANDMORE prior to installation. Painting Over Electrical Outlets: Strictly forbidden, contractors will be billed at cost.

  • Suspended Items: Any suspended items inside a showroom shall not be hung from pipes, light tracks, ducts, etc. No exceptions. Any item suspended inside a showroom must be attached structurally to the frame of the building or to the concrete slab above. Upon removal all holes or other damage done to the building shall be repaired in such a way that the repair is acceptable to Owner.


CONSTRUCTION - SHOWROOM PLANS: Please submit a detailed space plan to Sherrie Kruse in Tenant Improvements at skruse@andmore.com by February 13, 2026 to include the following information:

  • Contractor or other personnel responsible for display, with time line for construction.

  • Scaled drawing of total leased space.

  • Location, size and height of interior walls/partitions, platforms, display items, etc.

  • Walls and product display cannot be higher than 9‘. Interior walls exceeding 6‘ in height must be constructed with non-combustible material per state and local building codes.

  • Type of flooring to be used e.g. wood, tile, carpet, area rugs, painting, wallpapering, etc.

  • Other types of wall covering to be used e.g. fabric, foam board, etc.

  • Details of how you plan to accessorize the space.

  • Additional information on the amount and placement of merchandise within the space.

  • Display may be subject to advance approval by City of High Point Building Inspections Department and the Fire Marshall.

  • All painting, flooring and construction requires an ANDMORE Building Authorization Pass. These will be issued to the contractor or tenant based on the submitted information. All displays must meet local and state building codes and are subject to requiring building permits from the City of High Point as needed.


CONSTRUCTION - TIMETABLE DEADLINE: All construction must be completed 30 days in advance of Market (March 26, 2025) – NO EXTENSIONS. This includes walls, floors, platforms, painting, etc. All painting must be completed prior to arrival, or within the "30-day in advance of market" time frame required for construction and must be approved by ANDMORE as part of exhibitor‘s proposed space plan. Items needing repair or touch-up must be removed to the loading dock.


CONSTRUCTION - WASTE REMOVAL:

  • Exhibitor and/or contractors are solely responsible for all construction waste removal, including paint cans.

  • Construction waste should not be disposed of in ANDMORE boxes or on ANDMORE trucks.


CONTRACTORS & OUTSIDE SERVICE FIRMS: The International Home Furnishings Center (IHFC), under its leases with its exhibitors, retains the absolute right to approve all contractors performing work on its property. All service firms, including contractors, caterers, designers, florists, janitorial firms, and photographers performing work at the International Home Furnishings Center must first obtain ANDMORE’s approval and be placed on its approved vendor list.

Among other things, all service firms to be placed (and to remain) on the approved list must:

  • Carry insurance satisfactory to ANDMORE, including comprehensive general liability with limits of not less than $3,000,000 and statutory worker’s compensation insurance on all employees, including part-time, casual and day laborers.

  • Execute lien waivers and indemnity agreements satisfactory to ANDMORE.

  • Comply at all times with ANDMORE’s Guidelines and policies.

  • ANDMORE maintains a list of service firms who have the proper insurance. Firms who are not on ANDMORE’s approved list will not be allowed to perform work on its property. Lists are available upon request.


DAMAGES - SCHEDULE OF CHARGES FOR DAMAGE TO ANDMORE PROPERTY: Any damage done to InterHall walls, floors, ceiling, etc. will be charged to Exhibitor at full replacement value as follows:

  • Floor repairs: $10.00 per sq. ft. ($500.00 minimum)

  • Ceiling repair for anchor installation: $25.00 per anchor

  • Tape residue removal: $10.00 per sq. ft. ($500.00 minimum)

  • Wall Repairs $10.00 per sq. ft. ($500.00 minimum)

  • Electrical Outlets $50.00 per sq. ft. ($500.00 minimum)


ELECTRICAL:

  • Standard lighting consists of MR16 LED Track Lighting (7W), which may be positioned as needed by tenant. (This may vary depending on location of space.) Hanging of chandeliers and other overhead lighting:

  • All electrical must meet ANDMORE guidelines. Any fasteners installed must be painted flat black and removed at the end of market.


FOOD AND BEVERAGE: The use of heating devices (open or closed), flammable gas or compressed air for purposes of food/beverage preparation is not allowed.

For catering options within your exhibit space, please contact: Aramark | Sullivan-dawn1@aramark.com 


HOLD HARMLESS POLICY: All Show Attendees and Exhibitors hereby agree to release and hold harmless ANDMORE, its employees, vendors, agents, contractors and owners from any and all alleged an/ or actual liability, claims, actions, lawsuits, damages, or losses, of any kind (“Claim”) which arise out of or result from attendance and at and participation in the event, including but not limited to property damage and personal injuries, whether or not foreseeable.


HOURS: Market opens on Friday. While IHFC opens at 7:00 a.m., all exhibits must be open, staffed and ready for business each day and remain fully staffed as follows:

Friday - Opening Day 8:00 a.m. – 7:00 p.m.

Saturday through Tuesday 8:00 a.m. – 7:00 p.m.

Wednesday 8:00 a.m. – 5:00 p.m.

While the building policy requires INTERHALL spaces to be open and staffed from 7:00 a.m. to 7:00 p.m. daily; business can be done in the later evening hours beyond 7:00 p.m.


INSURANCE REQUIREMENTS - EXHIBITORS: A certification of insurance (COI) verifying that you have both the property/ casuality and the comprehensive general liability coverage must be on file with ANDMORE in accordance with Lease Paragraph 7.1 which states:

7.1 Insurance. Tenant agrees to ensure its property located in the Building against a loss or damage by fire or other casuality, under an “all risks” policy in an amount equal to the full replacement value thereof. Tenant agrees to maintain in force Commercial General liability insurance coverage on the Premises, with a minimum combined single limit of $3,000,000.00 for death, personal injury or property damage, naming Landlord as an additional insured. This general liability coverage must be an “occurrence” basis. All policies shall provide that unless Landlord is given thirty (30) days written notice of any cancellation or material change, the insurance shall remain in full force and effect without change. If Tenant will be serving alcoholic beverages, as a condition to the granting of this Agreement, Landlord or its authorized management agent must receive from Tenant or its caterer, evidence that insurance, satisfactory to Landlord, providing appropriate liability insurance or Dram Shop coverage indemnifying the Landlord, its authorized management agent and the owners of the Building as additional insured parties has been procured. Prior to installing its exhibits in the Premises, Tenant agrees to provide Landlord with satisfactory evidence that all required insurance is in force. Tenant may provide any insurance required under this article through its corporate or blanket policies covering multiple locations, provided that (i) such policy or a certificate of such policy must specify the amount(s) of the total insurance allocated to the Premises, which amount(s) must equal or exceed the amount(s) required by this Agreement, and shall not be reduced for claims made for other properties; and (ii) in all other respects, each such policy shall comply with the requirements of this Lease.


ITEMS PROVIDED BY ANDMORE - EXHIBITOR SERVICES/SPACE FURNISHINGS:

  • Floor: Corridor floors - LVT; showroom floors - stained concrete

  • Electrical: Electrical outlets every 6—8 ft. throughout space.

  • Housekeeping/Cleaning: In-space day cleaning during Market to include emptying wastebasket at reception desk twice daily.

  • HVAC: Heating/cooling to be turned on 14 days prior to Market and turned off 6:00 p.m. Thursday, May 1, 2025 end of move-out.

  • Internet Service: Public wireless access available throughout InterHall. See Internet Service section for DSL service information.

  • Lighting: Temporary Spaces Only - MR-16 LED track lighting (every one ft. on center).

  • Perimeter Walls: Fully demised spaces with sheet rock painted walls for each exhibit.

  • IHFC paint colors:

    • Showrooms and Hallways: Sherwin Williams Super Paint with Air Purifying Technologies Flat Extra White - Color: SW7005 Pure White.

    • Trim: Same as above.

      If ANDMORE walls are modified in any way, Exhibitor must return to original condition.

  • Wastebasket: One wastebasket per space (please do not put in corridor during market).


LIVE ANIMALS: Live animals are prohibited on the property with the exception of those in compliance with the American with Disabilities Act.


MARKET STAFFING: Showrooms must be staffed during official hours of the Market:

Saturday, April 25, 2026 from 8:00am-7:00pm through Wednesday, April 29, 2026 from 8:00am-5:00pm.

All "setup" personnel will require an ANDMORE Exhibitor or Contractor wristband. All "break-down" personnel will require an ANDMORE Exhibitor/Day wristband. Please contact security at 336-888-3719 or by e-mail: hpsecurity@andmore.com.


MARKETING & PROMOTION - ASSISTANCE: ANDMORE is the only organization offering a total marketing plan for exhibitors, featuring a comprehensive promotional program reaching all buyers before, during and after market.


MARKETING & PROMOTION - HIGH POINT MARKET AUTHORITY BUYER REGISTRATION SOFTWARE: Spring 2026 exhibitors interested in lead retrieval, please follow the link below to share your contact information and The High Point Authority will be in touch once orders open for Spring Market.

https://exhibitor.highpointmarket.org/lead-management


MARKETING & PROMOTION - PUBLICATIONS (REQUIRED):

  • Previews - Mailed 45 days before market to every buying organization attending the High Point Market. Information and photographs on new products, market information, articles about retailing, merchandising and advertising. The total premarket planning guide for buyers.

  • Resource Guide - The only complete Guide to the High Point Market. Picked up by every registered buyer as they enter the market and used throughout the year. This publication has become the established guide to Market. It contains the only comprehensive exhibitor, product and showroom directories available for the High Point Market.

  • Pocket Directory - Pocket-size directory listing all market exhibitors, important phone listings, and market events. Handy format! (Limited advertising space, contact ANDMORE for details.)

  • Web Site www.highpointmarketandmore.com — ANDMORE’s website provides information where buyers & exhibitors can:

    • Link to Registration

    • Hyperlink to ANDMORE exhibitor‘s web sites and e-mail addresses

    • Access comprehensive market planning information – events, seminars and suppliers

    • Access a product locator that identifies product by major category

    • Access information concerning our market publications, the Previews and Resource Guide


OPEN FLAME: No open flame devices or pyrotechnic devices shall be used at High Point Market.


PARKING & TRANSPORTATION: ANDMORE provides one free parking space per InterHall contract in the Exhibitor Executive lot which is located near the Commerce Lobby entrance on Commerce Ave. Parking is by permit only. Permits can be picked up in the Commerce Lobby prior to market upon receipt of Parking Pass Form. (Note: Location of lot is on reverse side of permit.) NO DUPLICATE PERMITS WILL BE ISSUED. Free shuttle buses serve satellite parking lots and High Point area showrooms; free service is also available from over 100 hotels in the High Point/Greensboro/Winston-Salem area.

Express shuttle service between the Piedmont Triad International Airport and the market transportation terminal operates 8:00 am — 7:00 pm. Free shuttles are also available from Charlotte Douglas and Raleigh/ Durham airports. For reservations visit www.highpoint-market.org.

Detailed schedule published in market publications and available in IHFC Commerce Lobby during market.


PHOTOGRAPHY - MARKET: Photography for your space may be scheduled after 7:00 p.m. Email Dorisa Norwood, Property and Tenant Relations Manager at 336-688-6303 or dnorwood@ANDMORE.com, prior to 3:00 p.m. to authorize photographer admittance. While it is the desire of ANDMORE management to be as flexible as possible, our first priority is building safety and maintenance. Therefore, it is possible that photography may not be permitted on any given night.


PHOTOGRAPHY - PRE-MARKET: Photography is not permitted after 3:00 p.m. on Thursday before Market opening to allow for final housekeeping and Market preparation.


PHOTOGRAPHY - STUDIO PHOTOGRAPHY: In case of emergency, samples may be removed to a photography studio after 7:00 p.m. They must be returned to the showroom before 7:00 a.m. the following day. Email Dorisa Norwood, Property and Tenant Relations Manager at 336-688-6303 or dnorwood@ANDMORE.com to make arrangements. Note: Photography samples may be released if all bills due ANDMORE have been paid.


SALES: SALE/REMOVAL OF SHOWROOM SAMPLES

  • ANDMORE caters to serious buyers who visit your showrooms to develop relationships and purchase products for resale and is not a "Cash & Carry" facility. "Carry out" samples are prohibited.

  • ANDMORE accepts no responsibility for items being incorrectly disbursed from our loading dock via multiple carriers.


SECURITY: GUIDELINES

  • ANDMORE will have perimeter security guard service beginning Monday (4/21/25) through end of Market to include set-up, open and dismantling periods of Market. Exhibitor is solely responsible for the security of its Exhibit and merchandise and is required under the InterHall Lease to insure its Exhibition Space against loss or damage from any cause whatsoever.

  • All property of Exhibitor shall remain in its control, custody, and care in transit to, from or within the confines of the Exhibition Space. Please refer to “Security”, Item 8, under “Standard Terms and Conditions of Lease”.

  • Exhibitors are required to protect Exhibit Space against loss or damage; some general suggestions and guidelines follow:

    • Attach a rider to your insurance policy to cover your exhibit for shipping, set-up, market and dismantling. (See "Lease" Section 7, entitled "Insurance".)

    • Ship through reputable carrier, making sure to furnish them with accurate and complete bill of lading.

    • ANDMORE does not accept responsibility for merchandise shipped out via multiple carriers. If you are shipping via multiple carriers, please provide a list to ANDMORE Logistics.

    • Be sure all cartons or crates are securely taped or banded. DO NOT label with content.

    • Do not leave exhibit unattended during set-up, market and dismantling period.

    • Small electronic items (i.e. phones, iPod‘s, etc.) and tools should be locked up or removed from the space each evening.

    • Do not include merchandise, tools or other misc. items in containers to be stored with empties.

    • Inventory all valuable items in your Exhibit by recording serial numbers and descriptions.

    • Properly label all storage boxes to reflect "current market" space number. Storage labels provided by ANDMORE.

  • Security:


SHIPPING & SAMPLE MOVEMENT:

  • Dock Appointments are required, please email hpshippingeast@andmore.com.

  • All samples/deliveries must be received by 6:00 PM Friday, April 10, 2026. This includes shipments by common carrier, company truck, personal deliveries, etc. Any samples/deliveries received after 6:00 pm Friday, April 10, 2026 will incur a $300 after deadline fee per occurrence.

  • Late samples must be unpacked on the loading dock and moved to space by the exhibitor. Please ship early and instruct your driver to wait his turn as trucks are worked on appointment basis.

  • Updated Surcharges

    • Unscheduled shipments will incur a fee of $300.00 and possibly $20.00 per skid, for recurring events. It is important to schedule your dock appointment(s) at least 24 hours in advance to avoid fees.

    • Shipments that miss arrival time by 30 minutes or more, your appointment is deemed canceled and carriers will be asked to wait in Marshalling or reschedule for a later time. Additional fees may apply. No Show/Cancellation Fees: $185.00 - $375.00 depending on load characteristics.

  • Ship to:

    • Exhibitor Company Name/Space #

      c/o International Home Furnishings Center

      239 South Wrenn Street

      High Point, NC 27260

  • Users of Amazon Prime that ship packages to ANDMORE Properties may have their items come by USPS who doesn't deliver directly to ANDMORE. Customers may have to collect their merchandise from the local post office or be charged a small package fee of $20 per item if ANDMORE has to pick up from the post office and place at your show room.

  • All freight, customs charges and duties must be prepaid. ANDMORE WILL NOT ACCEPT COLLECT SHIPMENTS.


SHIPPING - INCOMING SAMPLES:

  • All shipments must be accompanied by a manifest and bill of lading, which should be presented to ANDMORE Dock Supervisor on arrival. ANDMORE personnel will be responsible for movement of samples from the truck to the space.

  • ANDMORE personnel will not handle construction material: e.g. lumber, paint, carpet, flooring material, etc. Construction material must be handled by the Exhibitor or their agent. Any RTA (Ready to Assemble) walls, floors and/or other display materials must be pre-cartoned, labeled and on wheels for easy handling by IHFC dock personnel. If shipped with merchandise, please load so that RTA product/ display materials will be unloaded first, followed by merchandise.

  • Maximum size of crate allowed: 9‘ width X 7‘ height X 5‘ length, we suggest 4' width X 7' height X 4' length.

  • ANDMORE is not responsible for lost or damaged merchandise – See Security Guidelines.

  • Due to limited space, our storage capabilities are limited to cardboard boxes and crates only. Excess product will need to be stored with an outside storage contractor, reserved in advance by the Exhibitor.


SHIPPING - INTERNATIONAL SHIPMENTS TO ANDMORE:

  • All shipments of imported merchandise require Ultimate Consignee ID Numbers to be cleared by U.S. Customs & Border Protection. ANDMORE is not the Ultimate Consignee & we do not provide Tax ID Numbers for the purpose of receiving imported showroom samples.

  • The exhibitor, as the Ultimate Consignee, must provide his own ID Number. If you do not have a U.S. Tax ID Number, contact Customs & Border Protection for a CBP-issued Ultimate Consignee ID Number. Telephone: 202-354-1000. Visit their website at: www.cpb.gov.


SMOKING: ANDMORE / IHFC / INTERHALL is a non-smoking facility. Thank you!


STAGING LOT: Located at 314 E. Green Drive – Opens April 7, 2025.

If you have any questions, please contact Shannon Ward at 336-888-3765.

 

STORAGE:

  • Empty crates, cartons or boxes cannot be stored in or behind exhibit space. "STORAGE" labels, for cardboard boxes and crates stored with ANDMORE only, are available from the Operations Department. Exhibitors should write the appropriate current market space number on the labels and affix them to all boxes.

  • All items marked for ANDMORE "STORAGE" will be removed from space by the InterHall operations staff, placed in storage and returned to the designated space beginning at close of market Wednesday. Any items not marked for storage will be discarded as "TRASH" (ANDMORE is not responsible for lost or damaged cartons).

  • 10 empty skid/crates maximum per tenant

  • Do not include personal property or merchandise in containers to be stored with empty boxes.


SUB-LEASING | SHARING BOOTH SPACE: The sharing of booth space is not permitted unless approved in advance by ANDMORE. Sub-contracted companies or companies “sharing” a booth do not appear on aisle/directional signs nor will they appear in the HPMA App or on-line Market Planner.


SUIT-CASING | SOLICITING| ADVERTISING| CANVASSING: All exhibits shall be confined to the exact space as specified in the leasing contract. The distribution of publications, advertising matter and promotional giveaways must be within said exhibit space. Soliciting or demonstrating by an exhibitor must be confined to the exhibitor’s own booth. No exhibits, displays or advertising material of any kind will be allowed in the lobbies or hallways unless approved by ANDMORE. Failure to comply with this regulation can or will result in the dismissal from the event. Please report any violations you may observe to any ANDMORE staff immediately.


TEMPORARY LABOR & CONTRACTOR WRISTBANDS: All exhibitor-appointed contractors and temporary labor must be issued temporary wristbands to wear while working in ANDMORE properties. Wristbands should be picked up at the registration desk at the main entrance upon arrival. Temporary wristbands are issued daily for use only during set-up and dismantling hours and are color coded by day.

All temporary day labor must be signed in by the tenant and the tenant is responsible for the actions of this laborer. For security reasons, hiring of street labor for work in the building is strongly discouraged. Commencing Friday, April 25, 2025 only InterHall exhibitors with a proper badge will be allowed in the buildings. Prior arrangements must be made in advance to accommodate temporary help.


UNSPORTSMANLIKE CONDUCT: Any tampering with, or engagement of corporate espionage in another exhibitor’s booth space or booth property is an automatic violation of ANDMORE rules and regulations and will not be tolerated. Failure to comply will result in possible exclusion from future events.


YEAR ROUND OPERATING HOURS:

Operating Hours Building Loading Dock

Between Markets: Monday-Friday 7:00 a.m. - 7:00 p.m. 8:00 a.m. - 4:30 p.m.

Market Preparation: Monday-Sunday (Monday before Market) 7:00 a.m. - 8:00 a.m. 7:00 a.m. - 8:30 p.m.

Emergency Service Contact Reception (336-888-3719) 5:00 p.m. - 11:00 p.m. N/A

Monday before Market 7:00 a.m. - 7:00 a.m. 6:00 a.m. - 8:30 p.m.

Market Dates - April 25 - 29, 2026 7:00 a.m. - 7:00 p.m. 6:00 a.m. - 8:30 p.m.


YEAR ROUND OPERATING CALENDAR:

Important Dates

January Closed New Year’s Day / Martin Luther King Jr. Day

February Closed President’s Day / Showroom plans due February 14, 2026

March Pre-Market: Monday, March 24 - Tuesday, March 25, 2026

April Product is Friday, April 10, 2026. Truck login by 3:00 p.m. by Friday, April 18, 2026.

Past this date a $300.00 after deadline fee will apply.

Official Market Dates: April 25-30, 2026

Finishing touches on setup by Thursday, April 24, 2026, by 6:00 p.m.

May Closed Memorial Day

June N/A

July Closed Independence Day

August Showroom Plans due TBD

September Closed Labor Day / Pre-Market TBD

October Truck log in by 3:00 p.m. on Friday, October 17, 2026.

Past this date a $300.00 after deadline charge will incur per occurrence.

Finishing touches on setup by Thursday, October 23, 2026 by 6:00 p.m.

Early opening: Friday, October 24, 2026

November Closed Thanksgiving Day and Friday after Thanksgiving

December Closed Christmas Day